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Registration guideline for postpaid subscriptions

November, 09 2017 | 01:11 am Photo courtesy of Communications and Information Ministry
Photo courtesy of Communications and Information Ministry

Starting from Oct. 31, all users of prepaid subscriptions in Indonesia across all mobile phone providers – namely Indosat, XL Axiata, Telkomsel, Hutchinson Tri Indonesia (Tri) and Smartfren – are required to register their mobile phone numbers by entering their identification numbers from their family card and ID card.

What about those on postpaid subscriptions – are they also required to provide such information for SIM card registration?

These subscribers, fortunately, do not have to worry about this particular requirement. According to director general of the ministry’s population and civil registration division Zudan Arif Fakhrulloh, the requirement to submit identification numbers from ID cards and family cards to register mobile phone SIM cards applies only to those on prepaid subscriptions.

“Currently, we are prioritizing prepaid subscribers [for the SIM card registration]. Furthermore, the Communications and Information Ministry has yet to issue a request to the civil registry and population agency to obtain data on postpaid subscribers,” Zudan said at the Forum Merdeka Barat 9 (Merdeka Barat 9 Forum).

People on postpaid subscriptions are, in fact, requested to fill out a form with personal data when they first register their phone number. Personal details to be provided include user’s ID card number and home address.

The Communications and Information Ministry recently announced that existing and new prepaid subscribers have to register their mobile phone numbers with ID card and family card identification numbers. They can register by sending a short message service to 4444, or through their mobile phone provider’s website or call center. They could also visit an outlet of their provider to register.

Existing users must register their numbers by Feb. 28, 2018. If they fail to do so, they will have their phone number eventually blocked. New users, meanwhile, will not be able to activate their phones without registering their SIM cards by providing their ID card and family card numbers.