As the National Health Insurance-Healthy Indonesia Card (JKN-KIS) program nears the end of its fourth year, Indonesians are beginning to notice the presence of the state more.
The implementation of the JKN-KIS program has had a number of positive impacts including easy access to health services, economic growth, job creation and preventing people falling into debt because of high medical costs.
“People’s expense for the JKN-KIS premium can be considered an investment because the JKN-KIS is proven able to protect families from the throes of poverty because of the high cost of medicine and health services,” said President Director of the Healthcare and Social Security Agency (BPJS Kesehatan), Fachmi Idris during a discussion at the FMB9 gathering held at the Communications and Information Ministry office on Dec. 7.
Based on data from the Inquiry and Society Institution of the Faculty of Economics and Business (FEB), University of Indonesia, in 2016, the JKN-KIS helped prevent 1.16 million people from falling into poverty. Not only that, the JKN-KIS protected 14.5 million poor people from becoming more disadvantaged.
In 2016, there were 192.9 million visits/cases using the JKN-KIS program. These comprised 134.9 million visits to first-level health facilities (public health centers, private practices and private clinics), including referral to advanced-level health facilities (FKRTL), as well as 50.4 million advanced outpatient visits (polyclinics at hospitals) and 7.65 million advanced inpatient cases (hospitals).
“The fact is no public services can satisfy the customers 100 percent because the level of satisfaction is different for each person. Of 186 million participants of JKN-KIS, some will feel less satisfied. But that doesn’t mean we will disregard those who are served and who enjoy the benefit of the JKN-KIS,” he said.
In 3.5 years the total number of cases using the JKN-KIS has so far reached 522.9 million. This means there are 415 thousand uses of the JKN-KIS, either in health facilities or in hospitals.
In 2016, the level of satisfaction among JKN-KIS participants reached 78.6 percent, higher than the target of 75 percent set by the government.
The Health Affairs Ministry’s expert on economy, Donald Pardede, said the government guaranteed health services for patients with catastrophic diseases, so that people remained productive socially and economically. That way, the government helps prevent the emergence of new poverty.