The Energy and Mineral Resources Ministry (ESDM) is strongly committed to reforming the bureaucracy, with ESDM secretary-general Ego Syahrial saying that bureaucratic reform was one of the ministry’s priority programs for 2018 with several focused targets.
While opening the Entry Meeting on Wednesday (19/9), which saw the attendance of evaluators from the Administrative and Bureaucratic Reform Ministry (KemenPANRB) and the ESDM’s change agents in Jakarta, Ego revealed that noticeable improvement was recorded in eight of the ministry’s focus areas.
First is change management. In the last two years, the ministry has been able to change public perceptions on managing the state budget (APBN) through physical developments.
“More than 50% of ESDM’s budget was spent on things that directly the people, for example, gas conversions for fishermen or the distribution of solar-powered light bulbs to residents of remote areas,” said Ego.
Second is regulatory reform. ESDM has standardized the drafting of laws through internal and inter-ministerial coordination.
“Through regulatory reform, we have successfully cut more than 189 regulations and licenses that our stakeholders found to be problematic, because they were not relevant to current conditions,” said Ego.
Third is organizational restructuring. In order to improve the quality of its public services, the ministry’s research and development unit (Balitbang) and Human Resources Development Agency (BPSDM) has been combined into the Special Public Service (BLU).
Fourth is governance restructuring, through the addition of good governance programs that utilize information technology.
Fifth, the ESDM is improving its management system through a mandatory internship for industry employees and organizational refresher programs.
“We are implementing rotations and mutations for employees who have been working for more than three years. Every Category 3 and 4 official, even Category 2, that have worked for 3 years will be rotated regardless,” Ego added.
Sixth is reinforcing a culture of accountability. The ministry has applied all recommended corrections and improvements from the evaluation team, including a quarterly employee evaluation.
Seventh is strengthening monitoring through a scored employee wealth report, with a maximum score of 100 percent.
Eighth and finally is improving its public service. The ministry has developed a public reporting and information system through the establishment of its 136 call center. The call center functions as the ESDM’s communication and public complaints management hub.
“The basic principle is that we want everyone – from Sabang to Merauke – who has any complaints about our sector to be able to contact us. They can also inquire about the status of the licensing applications to the ESDM,” said Ego.
Ego reminded all change agents at the ministry to apply the principles of bureaucratic reform wholeheartedly in order to improve the performance of all ministry officials and staffers.
“The ESDM’s (non-tax state revenue) achievements will be useless and meaningless if we do not take [bureaucratic reform] seriously,” he concluded.